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How aww88 Handles Your Personal Data

When you open an account with us, link your DANA, OVO, or GoPay wallet, or browse our lobby from Bandung or anywhere else in Indonesia, we collect certain information — and this page explains exactly what, why, and how we protect it.

Data collected only as neededDANA, OVO, GoPay wallet data handled securelyYour right to access or delete your dataContact us directly for privacy requestsApplies where local law permits

Explore the Lobby Read FAQ

What Data We Collect and Why

aww88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the personal information you give us when you register — your name, email address, phone number, and the e-wallet details you use to fund your account, such as your DANA, OVO, or GoPay account identifier. We also collect device and session data automatically: your

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IP address, browser type, and pages you visit inside our lobby. This helps us run the account securely, process your transactions correctly, and make the experience work on your phone without friction. We do not sell your personal data to third parties. Where we share data
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— for example, with payment processors handling your DANA or GoPay transfer — it is only to complete the transaction you initiated and under strict data-handling agreements. We may retain your account and transaction records for as long as required by applicable regulations in your jurisdiction.
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If you close your account, we will remove personal data that we are no longer legally required to keep, within the timeframe set by those regulations. Data processing under this policy depends on local law and is available only where permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across every page of the platform, including the account login, wallet linking, and transaction confirmation screens. Cookies on our site are used to keep your session active, remember your preferred language, and record which lobby sections you visited — not to track you across other websites. You can manage cookie preferences through your browser settings at any time.

Encryption in Transit

All data moving between your device and our servers — including your DANA or OVO wallet details — travels over SSL-encrypted connections so it cannot be intercepted in transit.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not place advertising-tracking cookies from third-party ad networks on your browser.

Data Retention Rules

We keep your account records only as long as legally required in your jurisdiction. When retention periods end, records are deleted or anonymised according to our internal data management schedule.

Who Reviews Your Request

Privacy and data access requests go to our account operations team, not a generic inbox. We verify your identity against your registered account before making any changes to or releasing any data.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Have a question about your data, want to correct information on your account, or need to request deletion of your personal records? Our support team handles privacy requests directly — no automated runaround. Reach us through any of the channels below and we will acknowledge your request promptly.

Live Chat Open the chat widget inside your account dashboard. Describe your privacy request and our team will pick it up and respond during active support hours.

Email Support Send your data access, correction, or deletion request to our support email. Include your registered account name and the wallet you use — DANA, OVO, or GoPay — for faster verification.

Account Help Centre Log into your account and navigate to Account Settings, then Privacy. From there you can review stored details and submit a formal data request directly through the form.

Your Privacy Questions, Answered

These are the questions we hear most often about how your data is handled on aww88. If yours is not listed here, reach out through live chat or the account help centre and we will respond directly.

We collect your registration details, device and session data, and the e-wallet identifiers you link — such as your DANA, OVO, or GoPay account reference — to process deposits and withdrawals correctly.

We share data only with payment processors needed to complete your DANA, OVO, or GoPay transactions. We do not sell your data and do not share it for marketing purposes with outside companies.

Retention periods depend on applicable local regulations. We keep records for as long as required by law, then delete or anonymise them. You can ask us what applies to your account via email or live chat.

Yes. Log into your account, go to Account Settings, then Privacy, and submit a data access request. We verify your identity first, then provide a summary of the personal data we hold on your account.

You can request deletion of personal data we are not legally required to retain. Send your request through live chat or email, including your registered name and the wallet linked to your account for identity verification.

We use session and functional cookies to keep your account active and remember your lobby preferences. You can adjust or block cookies through your browser settings, though some account features may not work correctly without them.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How aww88 Handles Your Personal Data

Data Handling, Cookies and Account Security

Encryption in Transit

Cookie Policy

Data Retention Rules

Who Reviews Your Request

Reach Us About Your Privacy

Your Privacy Questions, Answered

01 What personal data does aww88 actually collect from me?

02 Does aww88 share my data with any third parties?

03 How long does aww88 keep my account and transaction records?

04 Can I request a copy of the data aww88 holds about me?

05 Can I ask aww88 to delete my personal data?

06 Does aww88 use cookies, and can I turn them off?

Privacy Policy

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